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  • Capture CANDDi data direct to Salesforce (Web-to-Lead)
    Salesforce Web-to-Lead is an excellent way to integrate capture enquiries from your website directly into CANDDi. (See here for Salesforce introduction) ((ADD LINK: https://help.salesforce.com/apex/HTViewHelpDoc?id=settingupweb-to-lead.htm)) By adding this integration code into your Salesforce configuration and onto your website, your users can click directly from Salesforce to see the CANDDi profile. These are the changes you need to make to Salesforce and your website: Add a new field intPopular
  • Wordpress Stripping CANDDi Tracking Code
    If your website is on Wordpress and you've downloaded the CANDDi Wordpress plugin to install the CANDDi tracking code, but have found that identification isn't happening where it should (email click throughs, CANDDi Capture can't be set live etc), it's due to Wordpress stripping the query string from the URL's. As an example, you have an email campaign with a CANDDi tracked hyperlink that looks like this one we made up: color f18743 (https://www.examplehere.com?ce=daniel@canddi.com&cfn=danSome readers
  • Building UTM Parameters (Google Analytics) in CANDDi for Social Media
    If you’re running social media campaigns and want to know how they can work with CANDDi, you’re in the right place! We can track in CANDDi who comes to your website from a particular social media campaign link, and separate them into different streams. You’ll be able to see if they came from Twitter or Linked In, from the "July Newsflash" or the "How To Do Better" posts. (Note: We can't pull people's details from their Facebook profile to your database - that's not opted-in data, it's just anSome readers
  • Does CANDDi work with Google Tag Manager?
    Yes! You should be able to add the tracking code to GTM (Google Tag Manager) without any problems. First, make sure you are on the correct website within GTM to add the CANDDi code. Next, go to Tag Configuration, and then into Custom HTML (paste the CANDDi code in here), In chosen triggers, add code to "All Pages", and click Save. Last, don't forget to Publish to the site, which is the big button in the top right corner. Have more questions? Contact us at color f18743 (hello@canddi.cSome readers
  • Wordpress Installation
    Summary: How to install CANDDi on to a Wordpress site using the Wordpress plugin Steps: Download the Wordpress plugin Click here Go to Wordpress. Upload the Wordpress .zip file plugin you downloaded into your plugins folder Login to your Wordpress admin console and click the CANDDi Setup link on the bar on the left hand side Enter your tracker code and press save Have more questions? Submit aSome readers
  • ClickDimension email integration
    CANDDi integrates with almost all email platforms which support ‘merge tags’ or 'personalising' emails. CANDDi integrates by creating 'individual URL links' for each visitor. In order to integrate with CANDDi your mail platform needs the ability to send personalised emails to each individual recipient. Almost every email platform supports this, however, this functionality has different names in different platforms: Merge Tags, Merge Fields, and Personalisation are just some of the terms thatSome readers
  • Integrating e-shot with CANDDi
    If you use e-shot to send your email campaigns, CANDDi can directly integrate with this platform. This means we will be able to track your campaigns and identify when a recipient clicks on a link. To integrate: Log into CANDDi Click on 'Settings'      Click on 'API Settings' underneath 'DEVELOPERS'  (https://storage.crisp.chat/users/helpdesSome readers
  • CANDDi Tracking Showing In Google Analytics
    Summary: What Is A Query String?: A query string is a part of the URL that contains data that doesn't conveniently fit into the structure of the URL. What Is A Unwanted Parameter In Google Analytics?: The query string parameters are unwanted because they have no real significance in the URL, if they did we wouldn't want to remove them. Removing them would not affect the data at all. How To Remove Query String Parameters: To force GA to skip certain query string parameters when proceFew readers
  • Constant Contact Integration
    This article will take you through how to integrate CANDDi with Constant Contact. First, create your email or template as normal within Constant Contact. When you add links into the email then follow the instructions found here for dynamic links. Now, click on the InsertFew readers
  • Why does Google Adwords (Search Console) appear to be blocking CANDDi?
    This is a great question to ask! (and simple answer - there is nothing to worry about here) You may see in your Google Adwords account, that the Google Search console traffic to CANDDi is blocked. This may look like: There is absolutely nothing to worry about here. We explicitly block the Google Crawler as there's nothing useful for Google to crawl. Robots.txt file Web sFew readers
  • Excluding IP Address in GA
    From time to time, you may notice a couple of IP addresses clicking through your Ads, and they may be doing this repeatedly, or might even be a bot. This is then costing you money. You can actually exclude IP addresses from clicking on your ads, so the money you do spend is targeting the correct audience. Here's an FAQ from the Google Support pages on how to do this: If you need any more assistanFew readers
  • Salesforce Integration
    CANDDi can be used in conjunction with SalesForce's email templates to embed CANDDi tracking links personalised for the recipient. Due to the way SalesForce works, the exact code you need to use in the template is different depending on whether the contact is a Lead or a Contact. The process for editing the templates remains the same. Log into CANDDi, and select the ‘Identify’ tab on the top menu bar then select ‘Bulk Email Marketing’ from the drop down list. (https://storage.crisp.chat/useFew readers
  • Adding your tracking code to Hubspot Landing pages
    If you're creating landing pages using Hubspot, you'll want to put your CANDDi tracking on these as well as your main website. You can paste the CANDDi tracking code (contact help@canddi.com if you don't have this) into the Site Header HTML box, as in this Hubspot support page. Have more questions? Contact us at or 0161 414 1080Few readers
  • Sendy email integration
    CANDDi integrates with almost all email platforms which support ‘merge tags’ or 'personalising' emails. CANDDi integrates by creating 'individual URL links' for each visitor. In order to integrate with CANDDi your mail platform needs the ability to send personalised emails to each individual recipient. Almost every email platform supports this, however, this functionality has different names in different platforms: Merge Tags, Merge Fields, and Personalisation are just some of the terms thatFew readers
  • Constant Contact Integration - Must Read
    Over recent months Constant Contact have released a second type of User Interface.  This interface has been designed to be more visually appealing and aim to be more user friendly. This change has however removed a number of features and at the moment does not support the use of Dynamic Links which are crucial for CANDDi tracking. This means that as a result of a technology limitation within Constant Contact, CANDDi is unable to identify website visitors if you have the new view. If your desiFew readers
  • I don’t have the same number of visitors in CANDDi and Google Analytics or another analytics software
    It is expected to see minor differences between tracking solutions. For example it could be due to improper set up (pages missing the tracking code for example), visitor leaving a page before the tracking information is sent for processing, different IP filtering settings between trackers, cookie duration between the trackers and multiple other factors Have more questions? Submit a requestFew readers
  • Adding CANDDi to Weebly websites
    Summary: Weebly (http://www.weebly.com/) is a online website builder CANDDi tracking can be added to Weebly sites - instructions below Steps: Login to the Weebly website builder 2. Click on Pages on the Top menu CLICK ADVANCED SETTINGS (https://storage.crisp.chat/users/helpdesk/website/87c7bceb5d152800/cfb6be41-bf58-46bd-9ab3-c7513b1Few readers
  • Ensuring your Google AdWords traffic is tracked
    When you're using Google Adwords to direct traffic to your website it's important to ensure this activity is being logged / imported into analytics tools such as CANDDi and Google Analytics - you'll then be able to measure the success of the activity you're doing. Google have written a guide to help you Tag your Adwords final URLs which you can find HERE  Follow the steps and you'll get visibility within CANDDi and Google Analytics oFew readers
  • Google 'Blocked Resources' - Does it affect my search rankings?
    If you see this in your Google Analytics, don't panic! All is as it should be. Google is trawling your pages looking at your content, so that it can make sure people get relevant results when they search. The above means that the CANDDi code is not being deciphered by Google bots - Google alerts you of this because IF it were part of your content, you would want it to be deciphered, or you might be missing out on visitors searching for this kind of thing! But since it's not useful for GooFew readers

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