Turning off your CANDDi Capture
Go to your dashboard. At the top click on 'Identify' then to 'CANDDi Capture'.
Now find your desired capture. The button next to it will either say live and will be in blue, or not live and it will be white.
This will take approximately 30 minutes to fully disappear, due to caching (caching means that Capture settings will take around 30 mins to update because the previous version has been saved to your computer for a short period).
If you want to make the CANDDi Capture live again, follow these steps again but change the status to 'Live'.
Have more questions? Contact us at hello@canddi.com or 0161 414 1080
Now find your desired capture. The button next to it will either say live and will be in blue, or not live and it will be white.
This will take approximately 30 minutes to fully disappear, due to caching (caching means that Capture settings will take around 30 mins to update because the previous version has been saved to your computer for a short period).
If you want to make the CANDDi Capture live again, follow these steps again but change the status to 'Live'.
Have more questions? Contact us at hello@canddi.com or 0161 414 1080
Updated on: 04/02/2020
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