Outlook Plugin: Settings
If you've got the Outlook Plugin and you're finding that visitors are:
- Not being identified
- Not being assigned correctly
- Aren't appearing in the 'Source: One to one emails' Stream
...then you may want to check if your settings are correct.
Compose a new email and click on 'CANDDi Settings' a window like this should appear:
Copy across the following and click 'Save':
- Medium - email
- Source - outlook
- Campaign - leave this blank
- Attributes - ce,ce_b4,cas,cas_b4,cfn,cln,cc,cn
- Override Sender Address - tick this
- CANDDi Email Address - use your email
Then send an email directly to your CANDDi Consultant or to help@canddi.com and we'll check all is working properly for you.
Have more questions? Contact us at hello@canddi.com or 0161 414 1080
Updated on: 05/02/2020
Thank you!