Email Plugin Troubleshooting

The email plugin is one of CANDDi's most vital parts, but like anything else, it can occasionally run into some problems. These are usually really simple fixes, that you can find below. If you need any more help, feel free to give us a call on 0161 414 1080, or email us on hello@canddi.com.


Gmail Plugin - Activity not showing up
Installing and Using the CANDDi Gmail plugin
Pausing/turning off the Gmail plugin
Using CANDDi signature with canned response on Gmail
Registry settings to configure the Plugin
CANDDi email plugin explained
Why does my CANDDi email plugin show ’+’ in the body
Enabling/Disabling desktop notifications for CANDDi Email Plugin
Outlook: Override Sender Email Address
Updating the Outlook plugin
CANDDi Outlook plugin not working (Safe Mode)?
Installing and using the CANDDi outlook plugin
How do I know my Outlook plugin is working?
CANDDi Outlook plugin & links in email not taking email recipients to the website (Record not Found)
Outlook plugin not working (Unsupported version of Outlook)
Outlook plugin not working (Outlook Add-ins)
CANDDi Outlook plugin not working? (Multiple recipients)
Outlook plugin: Settings
Outlook plugin not working (microsoft exchange - advanced threat protection)
Outlook plugin: VSTO 4.0 runtime required
Install the Outlook plugin without a CANDDi login
How does the Outlook plugin work?
Installing the Outlook plugin
Why is my CANDDi Outlook plugin disabled?
Using ‘Live Feed’ in Outlook plugin
Does the email plugin cause emails to get caught in spam filters?
Effective CANDDi strategy - Tracking prospects using the email plugin
Generating Merge codes within Outlook
CANDDi Outlook Ignore List
How to not track a particular URL in Outlook
How do I track a link to a partner/affiliate in an email campaign

Updated on: 10/02/2020