Do I need to make changes to my website other than pasting the tracking code?

No in most cases.

However we recommend the following for getting the maximum value from CANDDi:

• All forms on the website have explicit field names and are the same across the website (eg. email for ‘email’).
• We automatically recognise most of them but we would struggle automatically knowing what "Input_24" means.
• Login section should be accessed using an email to maximise the capture of identity for your customers.
• All downloads should be made by an explicit click on a link pointing to the file (we cannot track the downloads triggered on a form submission). In the case of downloading AFTER a form submission (eg. to capture an email before a download) then the user must be asked to click on the download link after the form submission.
• All product pages if any should follow the same HTML structure.

Have more questions? Contact us at hello@canddi.com or 0161 414 1080

Updated on: 04/02/2020