Articles on: CANDDi Tools

Dashboard - FAQs

Your dashboard is the part of CANDDi you’ll use the most day-to-day. There are lots of little bits to it and this article might be able to help you learn all the tricks to get the most out of CANDDi for your business.


If there’s anything regarding your dashboard that we haven’t answered here, email us on hello@canddi.com or give us a call on 0161 414 1080


CANDDi CRM plugin


CANDDi salesforce plugin repositioning


How do I switch between dashboards?


How to add websites to your CANDDi dashboard


What does ‘Count: Company name’ mean in the export?


How to select contacts?


Searching for specific contacts in CANDDi


How can I add or alter contact profile information?


Merging contacts


People appearing more than once in CANDDi


Why are there multiple contacts with the same company?


Updating contacts in bulk


How to delete incorrect data from CANDDi


Merged contacts


What are CANDDi Sessions?


How to hide activities in a profile


What is an activity?


How do I change an individual contact from Prospect to Converted?


What information can I find in a contact view?


How to assign Contact to another CANDDi user


How can I see the leads assigned to a particular user?


Why does CANDDi say a contact is ‘Assigned to (user not found)’.


What does the blue pen icon means in the activity view of a visitor profile?


How to stop users getting an email every time a visitor is assigned


Updated on: 04/02/2020

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