ClickDimension email integration

CANDDi integrates with almost all email platforms which support ‘merge tags’ or 'personalising' emails. CANDDi integrates by creating 'individual URL links' for each visitor.

In order to integrate with CANDDi your mail platform needs the ability to send personalised emails to each individual recipient. Almost every email platform supports this, however, this functionality has different names in different platforms: Merge Tags, Merge Fields, and Personalisation are just some of the terms that we've come across.

Due to the way ClickDimension works, the exact code you will use is different depending on whether the contact is a Lead or a Contact. The process for creating (and implementing) the code is exactly the same. ClickDimension use the following tags:

LEAD
First Name: ${Recipient.lead.firstname}
Last Name: ${Recipient.lead.lastname}
Email: ${Recipient.lead.emailaddress1}
Company: ${Recipient.lead.parentcustomerid.account.name}

CONTACT
First Name: ${Recipient.contact.firstname}
Last Name: ${Recipient.contact.lastname}
Email: ${Recipient.contact.emailaddress1}
Company: ${Recipient.contact.parentcustomerid.account.name}

For every link in your email you need to create a 'CANDDi Integration' URL. For a contact, this URL should look something like this:

http://YOUR_URL?ce=${Recipient.contact.emailaddress1}&cfn=${Recipient.contact.firstname}&cln=${Recipient.contact.lastname}&cc=${Recipient.contact.parentcustomerid.account.name}

When your email is sent then ClickDimension will replace these Merge Tags with the correct values. We recommend testing this before you send anything!

If you are not clear on how to use your email platform, ClickDimension provides help here.

You may find this information useful, as it shows how/where to add a hyperlink within ClickDimension.

Have more questions? Contact us at hello@canddi.com or 0161 414 1080

Updated on: 05/02/2020