Articles on: CANDDi Tools

A form submitted why can't I see them in CANDDi?

CANDDi tries to track 100% of your website visitors, but sometimes it may not be able to do this is because:

  • People are browsing with javascript turned off
  • People have DO NOT TRACK headers turned on. CANDDi will respect these people who don't want to be tracked
  • And finally something does just happen where they cannot be tracked and it cannot be explained.


However if you notice more than one in a short amount of time please get in touch either by phone or email help@canddi.com and we will investigate this further.


If it happens only once we are sorry!


Have more questions? Contact us at hello@canddi.com or 0161 414 1080

Updated on: 04/02/2020

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